Refund policy

 

Refund & Return Policy

Last updated: October 6, 2025

At WellbeingFitZone.store, we want you to love your purchase. If you’re not completely satisfied, we’re here to help.

Returns

We accept returns within 30 days of delivery.
To be eligible for a return, your item must be:

  • Unused and in the same condition that you received it.
  • In its original packaging.
  • Accompanied by proof of purchase (such as your order number or receipt).

Certain types of items cannot be returned, such as:

  • Perishable goods (like food or supplements).
  • Personal care items (like opened skincare or hygiene products).
  • Gift cards and downloadable digital products.

If you’re unsure about an item’s eligibility, contact us before returning your order.

Return Process

To start a return, please email us at support@wellbeingfitzone.store with your order number and reason for return.
We’ll provide you with return instructions and a shipping address.

Customers are responsible for return shipping costs unless the return is due to a damaged or incorrect item.

Refunds

Once we receive and inspect your return, we’ll notify you by email whether your refund has been approved.
If approved, your refund will be processed to your original payment method within 5–10 business days.

Please note that your bank or credit card company may take additional time to post the refund.

Damaged or Incorrect Items

If you received a damaged, defective, or wrong item, please contact us at support@wellbeingfitzone.store within 7 days of delivery.
Include your order number and photos of the issue, and we’ll issue a refund or replacement at no cost to you.

Exchanges

We currently don’t offer direct exchanges.
If you’d like a different item, please return the original order for a refund and place a new order.

Contact Us

If you have any questions about our Refund & Return Policy, please contact:
📧 Email: support@wellbeingfitzone.store
🌐 Website: https://wellbeingfitzone.store

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